Merts Loves Hearing From its Customers

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Merts Loves Hearing From its Customers

Sieg on Facebook

“Kudos to the great team at Merts for an outstanding job!! Furnace, A/C, and water heater all replaced in a day.”

This is a great month to let everyone know how much we love, love, love our customers. Merts Heating & Air Conditioning has been serving the Chicagoland and Northern Indiana with residential and commercial HVAC service since 1952. We have many loyal customers who have been with us for decades and they pass that on to their children like Tara, who left this review on Facebook:

Tara on Facebook

“Great company! Great people! Lynn was pleasant on the phone and very understanding. Jimmy came in with a smile and positive attitude and fixed the furnace. My mom called upon you in need and taught me to do the same. We are lifers! Thank you for all you do Merts and staff!”

As much as we appreciate the families that have been with us for years, a business needs to grow to survive and that’s what we’re doing as we are adding new customers every day. The way you do that is by providing great service to people when they are in need. Like we did for Christie:

Christie on Facebook

“Thank you so much Merts for coming out and replacing my air conditioner on the hottest day of the year. I have 21-month-old twins and it was miserable in my house. They got me in right away and were the best priced. John was so awesome and walked me through everything. I can’t thank you guys enough.”

Unlike political advertising, we don’t waste time attacking our competitors. Instead, we point to our accomplishments. Our reputation as Chicagoland’s HVAC leader has been built on providing the best heating and cooling equipment and sales and service.  Merts has been recognized by the Better Business Bureau for excellence. We take pride in offering our customers the best products and services available and promise to earn your trust. Just like we did for Candice:

Candice on Facebook

“Called Merts for routine furnace maintenance after bad experiences with another company. The tech was friendly and thorough…I will be using Merts from now on.”

It’s great when folks take the time to write a review about our interaction with them. Obviously, we love reading the positive ones, but if you feel like we didn’t meet your needs, we want to hear from you as well. We can only get better by working to improve on any shortcomings. So, please take the time to post a review either on our website or on our Facebook page. We love hearing your feedback. And call Merts Heating & Air Conditioning for any of your home cooling and heating system needs.

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